Leading the Generations of Today: Communicating with your People

The objective of this 8- hour course is to provide officers with a better understanding of the generational law enforcement culture, and how different generations of law enforcement interact and think. We'll share information about each generation and bridge the gaps between them. We'll discuss communication climates and helpful tips for improving an overall workplace that results in a higher morale through open pathways of communication. The topics discussed will provide a supervisor with a mental strategy on how to approach those tough conversations in the workplace.

Do you have a diverse array of employees working for you?

• We have up to possibly 6 generations working in America.
• Are you a leader or a manager?
• How well do you communicate with others?
• Learn to communicate better through different styles.
• Body language can affect your communications.
• Better communication will guide your people to be better results.
• Having the difficult conversations is no fun but… Let’s handle them better.

 

If so, this course is for you. Through class discussions and videos, we will explore different aspects of employees you lead or manage along with different strategies for the betterment of your organization. We will discuss different types of leaders and some of the challenges all leaders face. We will discuss strategies for having those difficult conversations and ways to deal with conflict in the workplace.

Cancellation Policy

The course cancellation policy requires a minimum of a 15-day prior notice from the course start date when a student will not be attending the course. The notification to not attend will be made by email through our website, and if they identify no replacement student, cancellations with less than 15-days notice will cause a department credit that can be used towards another future training event within one year from the original course date. We will charge no-shows without email notification the full course fee, even if the payment has not already been made. We offer a one-year future course credit as well for any no-show that is charged a full course fee. This policy is in effect as of June 23, 2021, and you as a representative of your agency agree to abide by this policy by registering for any course. Please contact us by email or phone if you have questions about this cancellation policy. This policy is in place because of students that register for courses and take training slots without attending training, which removes the opportunity for another officer to attend. We pay the instructors teaching these programs based on the number of officers scheduled to attend the event, and we base our travel cost including instructor pay on registration fees. This policy is considered a binding contract between BSTS LLC and the student or student agency or company.