This is our user version of our De-escalation Instructor course, which was designed for the employee dealing with chaotic issues faced by public servants. This course is not just a law enforcement course, but rather a course that would benefit anyone working with members of the community. This course provides a real-world approach to communicating tactfully, which will allow you to reduce liability, promote a professional image, build a rapport, and even save lives. This training is a hands course that gets you involved in classroom participation that will provide results. The course is a necessity for any agency looking to expand on the ever changing expectations of communication, and strategies from this course will provide you with an effective blueprint to solve situations before they erupt. These are techniques every employee should have where communication is an essential part of their daily job. This course will have limited student space!
Promoting a professional image
Building a rapport
Effecting behavior of others
Understanding tactical communication
8 hour course
Cost:$125.00 per student
You and your agency agrees to the following policy by signing up for training with Blue Shield Tactical Systems LLC. We provide full refunds on all student registrations that cancel or change course locations that are outside 14 days of the course start date, but a 5% processing fee is charged for all student cancellations or course location changes that are within 14 days of the course start date. We do not provide refunds for students that do not show for training, but we will provide a credit for the same course at a future location.