De-Escalation Instructor Course


This course focuses on a real-world approach to communicating tactfully, which will allow you as an instructor to provide a baseline for your officers that will reduce liability, promote a professional image, build rapport, and even save lives. The strategies and techniques learned are a resource every officer should have in the field. This curriculum is also approved by the DOJ Cops Grant for de-escalation training. 

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De-Escalation Instructor Training Course for Law Enforcement

Law enforcement de-escalation instructor training course that provides the necessary communication skills to be successful with de-escalation training. This course focuses on a real-world approach to communicating tactfully, which will allow you as an instructor to provide a baseline for your officers that will reduce liability, promote a professional image, build a rapport, and even save lives. This training is a hands-on scenario-based course that gets you as the instructor involved in classroom participation that will provide results. This instructor course delivers to you the necessary skills of persuasion that you can demonstrate to your officers. This is a necessity for any law enforcement agency looking to expand on the ever-changing expectations of communication, and the strategies received will provide you with an effective blueprint to solve potentially unreceptive situations before they erupt. These are techniques every officer should have as a resource in the field. The instructor teaching this course offers real-world experience based on what we in law enforcement deal with on a daily basis. He will demonstrate ways to avoid being in a conflict by using persuasion instead of physical force. You will be surprised by the knowledge you will gain after attending this course and be able to translate that knowledge to your officers, which will only help them have a long and prosperous career. This course does fill up fast!

Class content:

Promoting a professional image
Building a rapport
Reducing department liability
Effecting behavior of others
Understanding tactical communication
Group scenarios
Communication strategies
Training material provided
24-hour instructor course
2-year certification
Instructor t-shirt included

Cancellation Policy

The course cancellation policy requires a minimum of a 15-day prior notice from the course start date when a student will not be attending the course. The notification to not attend will be made by email through our website, and if they identify no replacement student, cancellations with less than a 15-day notice will cause a department credit that can be used towards another future training event within one year from the original course date. We will charge no-shows without email notification the full course fee, even if the payment has not already been made. We offer a one-year future course credit as well for any no show that is charged a full course fee. This policy is in effect as of June 23, 2021, and you as a representative of your agency agree to abide by this policy by registering for any course. Please contact us by email or phone if you have questions about this cancellation policy. This policy is in place because of students that register for courses and take training slots without attending training, which removes the opportunity for another officer to attend. We pay the instructors teaching these programs based on the number of officers scheduled to attend the event, and we base our travel cost including instructor pay on registration fees. This policy is considered a binding contract between BSTS LLC and the student or student agency or company.

92 reviews for De-Escalation Instructor Course

  1. Jacob L. Twombly Sr.

    I recently took this course. I was impressed with this course and I can take everything I was taught and apply it to my job. I was provided many resources to take back to my agency to facilitate training our folks. I recommend this class.

  2. Jeff Taylor

    I have been in Law Enforcement for 38 years and I would like to say that Jason presented and demonstrated the techniques and information very well and this course will help my Officers and every Officer that takes this course. I recommend this course to every Police Department and I will be telling every Police Chief this is a GREAT course.

  3. Jacob Luria (verified owner)

    Excellent class that should be taught nation wide. The instructor is highly engaging and knowledgeable. This is a must for every cadet and street officer.

  4. Marc Hamm

    This course was a great combination of giving specific tactics of how to verbally control a situation while also giving specific limits of where verbal communication is no longer safe. Jason has a lot of personal experience that he relates to the students, which made for an engaging class. I learned a lot that I am looking forward to teaching to others in my department.

  5. Hector Rosario

    This is n excellent class would recommend all officer get a chance to attend.

  6. Hector Rosario

    Recommend all officer attend

  7. Justin (verified owner)

    Great class

  8. James Watson

    Sound communication principles; the course is well suited to help officers decrease the need for using force and increase the ability to gain cooperation and information from difficult people, and do so in a safe way. The course prepares instructors to teach the principles effectively. I highly recommend it.

  9. Linda Kimble

    This is a wonderful class. I had a lot of fun. Great group of people

  10. Chris Walsh

    very good class. the Instructor was a great communicator, and I really learned a lot from conducting and participating in the scenarios. If you are in Law Enforcement you need this class period.

  11. Keith Osborn (verified owner)

    Very impressed with this course. It was presented well and the instructor was very knoledgable with the subject matter. This was not one of your sit and listen courses, class participation was encouraged from day one. The material was designed to be easily adaptable to specific agency needs. Not only will I be able to present the material to my officers, but will be able to use in my professional and personal life. Blue shield tactical did a fantastic job with this course.

  12. Cpl. C. McCombs

    Completing the course today and I’ve got to say it really builds on other training. I feel by completing this course, I’ll be able to build up my officers and give them better tools than with other courses.

  13. Sgt. Jesse Davis

    This course is an excellent course for every law enforcement officer today! Instructor Jason Taylor does an excellent job in presenting the material and working with the students in the class! I recommend this course to everyone!

  14. M. A. S.

    Fantastic course. Currently attending day three and although I previously thought I had an above-average grasp on “verbal judo” & “de-escalation”, the content far exceeded not only my expectations, it effectively tripled my knowledge.

    Jason is a fantastic instructor. He’s motivated, engaging, and passionate about teaching. If I can pass on the skills I learned even HALF as effectively as Jason did, the course will have paid for itself. Given the litigious society we live in now-a-days, courses like this are worth their weight in gold. I highly recommend it to any peace officer. If you’re an administrator, I recommend this course for your force instructors.

  15. Sheila R Vitacco

    Great instructor. Excellent information. Highly recommend!!

  16. Douglas Schramm

    This course was excellent and covered multiple subjects and scenarios. Jason Taylor is an outstanding instructor and has the ability to keep everyone actively engaged. Some of the content covered in these courses can be rather mundane but Taylor’s delivery keeps it moving. He intersjects humor when appropriate which lightens the mood and helps move tge class forward. Would HIGHLY recommend.

  17. Robert Mobley

    The was an excellent course for all experience levels of law enforcement. The instructor was great. He was very knowledgeable and did an excellent job of presenting the material while relating it to real world situations. I would definitely recommend this course to others.

  18. Jill Sprowls

    This course is excellent. The instructor is able to explain and relate it to situations. I would definitely take another course from the instructor. Well done!

  19. Maria Salinas

    Class was great. The instructor is very knowledgeable and kept the class engaged. The scenarios are great as they apply to everyday calls officers receive. I recommend this course to all law enforcement officers especially to new incoming officers.

  20. Keith M Hawkins (verified owner)

    This course was very good. The instructor explained the importance of good communication skills. I recommend this course and instructor very highly.

  21. David Ludy (verified owner)

    Real world scenarios and great instruction. My officers will get a lot out of this course. Thank you

  22. korey Redding

    Jason Taylor is amazing! Great class

  23. Valles (verified owner)

    Great Course! Instructor Taylor was great.

  24. Frank Gonzalez (verified owner)

    Great class and great attitude from the instructor (Jason Taylor)

  25. Shandy Ables

    Excellent course. The course not only provides instructional information but also information that you can utilize yourself. Jason was a knowledgeable instructor and provided an excellent learning environment. Can’t wait to provide the training for our agency.b

  26. Jarred OBrien (verified owner)

    This course was a combination of course I’ve taken in the past. It gave me new information to pass along and put a title to some tools I use on scene.

  27. Carlos Davis

    I would recommend this course to anyone. Being in Law Enforcement as long as I have been I thought I knew a lot however attending this class opened my eyes and gave me the additional knowledge to help me further in my career

  28. Patrick (verified owner)

    Good information relative to job. Multiple options offered to complete objective. Instructor was very enthusiastic and kept students engaged.

  29. Joe Arnold

    Great content and Jason Taylor does a very good job presenting the necessity of the tactics and how to employ them in a real situation.

  30. Robert Mcclinton (verified owner)

    This course was amazing. Jason Taylor was an amazing instructor. Blue Sheild Tactical provides the best training.

  31. Chester Long

    Great course. Jason Taylor was a great instructor. I feel like he actually practices what he teaches. This is a conservative version and does not put officers in compromised positions. The course reinerates how to treat everyone with respect. Great Course!

  32. Cliff Osborne

    This was an excellent class. Jason is able to impart the information impart in a manner the easy to understand and apply. I would definitely recommend this course to anyone in Law Enforcement

  33. David Williams

    This is an excellent course. The instructor was very knowledgeable.

  34. Carlos Davis

    I would recommend this course to anyone. Being in Law Enforcement as long as I have been I thought I knew a lot however attending this class opened my eyes and gave me the additional knowledge to help me further in my career great job stay safe

  35. David Williams

    The course was excellent.

  36. Patrick McFerrin

    Good information provided. Instructor enthusiasm was awsome. Very job relevant.

  37. Ronald Cooks (verified owner)

    The De-Escalation Intructor Course is phenomenal. Jason presents it in a way that is, both, educational and informative. The course not only forces you to think out side of the box, but teaches you how to do it. I recommend it to anyone.

  38. Henry Garcia

    Excellent class. Its a needed lesson for all officers. I am looking forward to instructing this to help iur law enforcement officers do their job more wffectively and safely.

  39. Sgt. J. Heard

    This class is absolutely necessary for law enforcement. Officer Taylor is a great instructor and made the class very educational and eye opening.

  40. Iesha Holland

    This class was very informative and good for off and on duty

  41. Christopher McDonald

    The De-escalation instructor course was excellent. Jason Taylor presented the class in a professional and informative manner. The course can help any level of officer become more proficient in their job and reduce unnecessary use of force by officers.

  42. Ricardo E. Balderaz

    Great class

  43. Ricardo E. Balderaz

    Great class recommend other officers to attend

  44. Justin Davis

    This class was a great class. Officer Taylor was a great instructor. He kept my attention throughout the entire class. There was a lot of helpful information.

  45. Josh Biera

    Good course. It was a smaller class and it was compmletelnew for me in this type of training. I felt that it was a very hands -on, and will be very useful in my everyday duties. The subject material was explained well by instructor Taylor. He was very energetic and it was easy to see that he was passionate about the subject material. As an officer with 25 years, I would highly recommend this course for any level of law enforcement.

  46. Andrew Wray

    Excellent course! I would encourage anyone who deals with the public to attend this class. Excellent information and real world application techniques!

  47. Shane Holtz (verified owner)

    Awesome course! I would highly recommend taking the course. It was very practical for basically any contact you have on the job.

  48. Chris Ray

    Great Class to attend for any officer. It opens your eyes on how to deal with uncooperative subjects.

  49. Brandon (verified owner)

    Great class, awesome information, recommended for all officers

  50. Aaron Moss (verified owner)

    Good course for anyone dealing with the public or any occupation involving customer service.

  51. Brittany Cree

    Excellent instructor and course. I recommend this course to any law enforcement and corrections agency.

  52. Cassie Wright

    A great course for any officer whether on the road or in a confinement setting. Jason Taylor was great at making content applicable in all settings. The material provides you with new ways to deal with uncooperative subjects and justifying your actions. I would recommend for new and seasoned officers.

  53. Kaela

    Awesome class, has a lot of useful information. Would definitely recommend for any Law Enforcement or anyone who deals with people in difficult situations.

  54. William Wainman (verified owner)

    Great class. Worth the time and money. Enjoyed very much.

  55. Donald Wingertsahn

    Great course really helpful and great instructor

  56. William Wainman (verified owner)

    Amazing class. Very helpful. Worth the money.

  57. kandice miller

    Class was awesome! Officer Taylor knew his information very well and portrayed it very well. Best class i’ve been to

  58. Mike L. Clark (verified owner)

    Jason makes the content interesting and is very engaging. Great information to share with staff to encourage productive communication. Also encourages ways for thinking of unconventional methods.

  59. Jeff Hunter

    Great class. It’s perfect for experienced officers and for the new officers to learn how to communicate

  60. Brandon Colwell

    Excellent course, Jason is a great instructor ! Very well laid out.

  61. John Wright

    This class is a must have for Law Enforcement and Corrections Officers. Great class, great material and Jason is an awesome instructor. 12/10 would recommend.

  62. Charles Hughes

    Excellent class, I would recommend it for all LE.

  63. Matt Ray

    Great class. Learned a lot of new information.

  64. Justin Goggans (verified owner)

    Great class. Jason (instructor) combined his knowledge, experience, and course material very well. The class flowed well and was very informative.

  65. Lance S (verified owner)

    Communication. It’s something that officers do every day, but how often do we think about the actual words that are used? This class is a great tool to help realize the importance of effective communication as well as recognizing the difference between words and phrases that can either help to resolve a situation or agitate a situation. Jason is a great instructor that brings his years of experience to the classroom.

  66. Brian

    Absolutely great. Very knowledgeable and helps get outside the box

  67. Hunter Carnahan (verified owner)

    Absolutely great class. Every officer, street or jail, should be required to go through the class. The instructor level, would be appropriate for all levels of law enforcement.

  68. Shawn Wilson

    Fantastic course, and extremely relevant. Jason was an amazing instructor.

  69. Kevin Stoll

    Excellent course. Worth the money. Master Instructor Jason Taylor is an expert on the topic with tons of knowledge and experience.

  70. Sgt. Michael Roberts

    De-escalation is one of the most misunderstood areas in law enforcement today (on both sides of the issue). This course truly clarifies what it means to the regular street cop. Miscommunication and misunderstanding issues are at the heart of so many unnecessary conflicts. This course is a great step in the right direction to mend the gap between Law Enforcement and the Communities that we serve and protect.

  71. B. Thompson

    Great class, should be part of basic academy with refresher every year. We use firearms rarely but put great emphasis on F/A training as we should. We talk to people daily and words matter. Jason brings current situations to training and is a great instructor.

  72. Eric Pfrehm

    Had a great time. Instructor was energetic. Great new outlook on dealing with people.

  73. Chase Hobart

    This was an excellent course that I recommend every officer attend sooner in their career rather than later. De-escalation, whether physically or verbally, is used in law enforcement every day. We need to equip ourselves with all the tools we can especially in today’s climate. Jason Taylor did great bringing in relative experience and knowledge into the training!

  74. Jayson H. (verified owner)

    Great instruction. Teacher very passionate about subject matter. Course material relevant and appropriate.

  75. Justin Borge

    Great Course, in my opinion a must for all Law Enforcement. Instructor Taylor is very knowledgeable and passionate about the importance of not only De-Escalation, but respecting all individuals we come in contact with.

  76. Craig kennedy

    The instructor was very knowledgeable about the information. He gave good skills to bring back to our department!

  77. Jake Shailer

    Great class. Information was presented in a way to kept your attention. 10/10 would recommend.

  78. Angie Collins

    Awesome course and instructor. Jason was able to keep the attention of the class and provided valuable information.

  79. Ed Watts

    Ofc. Taylor is an excellent instructor. He has a thorough knowledge of the subject matter and presented it in an energetic manner that kept the class entertaining. A 25-year officer I felt I knew a lot but came away from this class knowing much more than when I came.

  80. Michael Jones

    The De-Escalation Training as presented by Officer Taylor was outstanding. He was prepared, knowledgeable, professional and funny. I hope that this training will someday become mandatory for all law enforcement and Jason will be the guy that can present it in such a way that young and older officers a like will realize that it’s necessary, but, extremely beneficial when deployed. This training can save lives! This training can save careers! 33 years law enforcement.

  81. Casey Singleton

    Instructor was great with great material…course will provide the tools necessary to interact with the community.

  82. T. Grant

    Excellent Course providing officers with a great base of tools to build and develop healthy relationships and encounters with our respective communities.

  83. Josh Crane

    Good Class, the instructor was knowledge and kept the attention of the class.

  84. Kevin Warr

    Great class instructor was very knowledgeable and spoke very clear and kept everybody entertained.

  85. Jordan Fowler

    I enjoyed the class. The instructor was prepared and stayed on topics relevent to the material.

  86. Josh Rupp (verified owner)

    Officer Jason Taylor did a great job presenting the material (De-Escalation). He was professional, knowledgeable, and presented the material clear and precise. Recommended, great class.

  87. Mcintire

    Great class that gives a ton of information and options. The class also gives resources to bring back and use as an instructor.

  88. Nicole (verified owner)

    Great course. Updated information and videos. Gives examples on how to implement as well as how to approach the instruction portion of the course.

  89. Brayden Jones

    This course was very well instructed with up to date materials. This will be very beneficial to take back and instruct to my agency.

  90. Shelly Albertson

    This course was not what I expected. This course opened up a different perspective in the ever evolving law enforcement environment. Great instruction, material, and deliverance. Highly recommend!

  91. Lauren Jewell

    Fun class, definitely kept everyone’s attention at all time. Great skills to learn and be able to teach later.

  92. Charles Whittington

    This was a fantastic course. The instructor was very knowledgeable on the subject matter. This is a must have course for any officer .

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