Regardless of where a person comes from or what verbal language they speak, they send a very clear message to us without ever uttering a word. The position of their body and the placement and use of their arms, legs, head, and eyes all give us insight into this person beyond the conversation taking place in front of us. If we know how to interpret these messages from their bodies, it can greatly enhance our ability to understand much more than the message of their words. To fully understand what is taking place in front of us, we need to comprehend the total unspoken dialogue being presented, not just the spoken word. This training presentation will help you recognize, understand, and evaluate the non-verbal threats and imminent violent messages of others. The students that attend this course will receive a free copy of the book Unspoken Dialogue, written by Master Instructor Dr. Robert Rail.
The course cancellation policy requires a minimum of a 14-day prior notice to the event when a student will not be attending the course. The notification to not attend should be made by email through our website, and if they identify no replacement student, cancellations with less than 14-day notice will be subject to a ($40.00) cancellation fee. We will charge no shows without email notification the full course fee, even if the payment has not already been received. We offer one-year future course credit for any no show that is charged a full course fee. This policy is in effect as of May 1, 2020, and you or as a representative of your agency agrees to the above policy by registering for this course. BSTS LLC sends email notifications of course cancellations or venue changes to the registered student email prior to the event, and will not be responsible for travel expenses related to these events. Please contact us by email or phone if you have questions about this policy. This policy is in place because of students that register for courses and take training slots without attending training, which potentially removes the opportunity for another officer to attend. We pay the instructors teaching these programs based on the number of officers scheduled to attend the event, which is figured into our travel cost as well. The lack of communication by officers that don’t attend or register without department approval is the reason this policy exists.